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Legal

Privacy Policy

Last updated: January 2026

1. Introduction

Welcome to Adinav Elegance ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website adinavelegance.com and make purchases from us.

By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

We collect information in the following ways:

Personal Data You Provide

  • Contact Information: Name, email address, phone number
  • Billing Information: Billing address, payment card details (processed securely by Stripe)
  • Shipping Information: Delivery address for physical products
  • Account Information: If you create an account, your login credentials
  • Communications: Any messages you send us via contact forms or email

Automatically Collected Data

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent on site, click patterns
  • Cookies: Small data files stored on your device (see Cookie section)

3. How We Use Your Information

We use your personal data for the following purposes:

  • Order Processing: To process and fulfill your orders, including printing and shipping
  • Customer Service: To respond to your inquiries and provide support
  • Communication: To send order confirmations, shipping updates, and important notices
  • Marketing: With your consent, to send newsletters and promotional content
  • Analytics: To understand how our website is used and improve our services
  • Legal Compliance: To comply with applicable laws and regulations
  • Fraud Prevention: To detect and prevent fraudulent transactions

4. Data Sharing

We share your personal data with the following third parties only as necessary:

  • Gelato: Our print-on-demand fulfillment partner who produces and ships physical prints
  • Stripe: Our payment processor for secure payment handling
  • Brevo: Our email service provider for transactional and marketing emails
  • Google Analytics: For website analytics (anonymized data)
  • Hostinger: Our hosting provider

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Order Data: 7 years for tax and legal compliance
  • Marketing Preferences: Until you unsubscribe
  • Customer Service Records: 3 years after last interaction
  • Analytics Data: 26 months (anonymized)

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR) and other applicable laws, you have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing for marketing purposes
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at privacy@adinavelegance.com.

7. Cookies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Keep you logged in
  • Understand how you use our website
  • Deliver relevant advertising (with consent)

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Types of Cookies We Use

  • Essential Cookies: Required for basic site functionality
  • Analytics Cookies: Help us understand site usage
  • Marketing Cookies: Used for targeted advertising (optional)

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • SSL/TLS encryption for all data transmission
  • Secure payment processing through Stripe (PCI DSS compliant)
  • Regular security audits and updates
  • Limited employee access to personal data
  • Secure data storage with our hosting provider

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States where some of our service providers are located.

When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.